Your Health, Digitally Transformed: Inside the aiCARE App powering OneCare

In today's fast-paced world, healthcare shouldn't be a frustrating, paper-heavy experience. It should be as simple and accessible as the apps we use every day. That's the vision behind ACG Healthcare’s integrated digital ecosystem, with the aiCARE Patient App at its heart.

ACG Healthcare is recognized as a Digital Health Pioneer in Johor, being the only clinic group in the region with a fully integrated Patient App and Clinic Management System (aiCMS). The aiCARE app is the key that unlocks a new, seamless era of health management for employees, families, and individuals.

1. Seamless Access and Appointment Booking

The days of waiting on hold and filling out paper forms are over. The aiCARE app streamlines every interaction with your healthcare provider:

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  Effortless Appointments: The app allows for seamless appointment bookings for both in-clinic and video consultations . You can select your preferred doctor, clinic, service, and available date/time .

  
  

  
  

  
  

  
  

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  QR Self-Check-Ins: When you arrive at an ACG clinic, simply use a QR self-check-in for a sophisticated, real-time Queue Management System (QMS).

  
  

  
  

  
  

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  Free Video Consultations: For minor illnesses, you can initiate a video consultation request directly through the app . Health Plan members even get free video consultations and medications for common illnesses.

  
  

  
  

  
  

  
  

  
  

2. Comprehensive Personal Health Management

aiCARE is your personal health vault and monitoring hub, giving you and your family secure lifetime access to essential health data.

• Digital Health Records: Say goodbye to stacks of paper. The app provides secure online health records , including your health screening results.

  
  

  
  

  
  

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  Health Index Tracking: You can actively track your daily health index to stay on top of your well-being .

  
  

  
  

  
  

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  Medication & Vaccination Tracking: The app features sections for My Medications and My Vaccinations , allowing you to keep track of your dosage reminders, records, and post-operative care.

  
  

  
  

  
  

  
  

  
  

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  Family Links: The Family Links feature provides easy access to manage your loved one’s health records and appointments, simplifying care for your entire household.

  
  

  
  

  
  

3. Enhanced Corporate Health & Compliance

For employers and HR teams, the aiCARE ecosystem—which is fully integrated with the clinic's management system, aiCMS-OH —provides powerful tools for efficient workforce health management:

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  Employee Medical Benefits (EMBS): The system simplifies the management of employee medical benefits.

  
  

  
  

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  Streamlined OSH Workflows: The underlying aiOSH system automates occupational health management, risk profiling, and case tracking for greater efficiency.

  
  

  
  

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  Real-Time Compliance: It automates audit trails, regulatory reporting, and risk assessments to ensure adherence to compliance standards like OSHA 2022.

  
  

  
  

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  Data for Decision-Making: The corporate OSH portal and dashboards offer real-time tracking of workforce health metrics , and for employers, you can view health and checkup results and reporting to regulatory bodies.

  
  

  
  

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One App, One Ecosystem, Total Care

The aiCARE app transforms healthcare from a transactional burden into a seamless, integrated, and proactive part of your life. It ensures every employee, individual, and family member benefits from the latest advancements in medical technology, delivering not just better care, but a better experience.

OneCare is more than an insurance plan; it's a fully connected health experience designed to support your well-being 24 hours a day, 365 days a year.